Privacy
How information submitted through this website is used.
Last updated: September 23, 2026
Information we collect
When you request an arena assessment or quote, we collect the contact and arena information you provide, such as your name, email, phone number, ZIP code, arena dimensions, footing details, and message.
How we use it
We use submitted information to respond to your inquiry, prepare product and delivery recommendations, provide customer support, and maintain appropriate business records. We do not sell personal information.
Form processing
The inquiry form is transmitted through a third-party form delivery service so it can reach On the Bit Horse Supplies by email. Please do not submit sensitive financial, medical, or account information through the form.
Retention and choices
We retain inquiry information for as long as reasonably needed to respond, support a customer relationship, and meet legitimate business or legal requirements. You may call 800.509.7553 to ask a privacy question or request correction or deletion of information you submitted, subject to applicable recordkeeping requirements.
Policy updates
We may update this notice as the website or our practices change. The revision date above identifies the current version.